Privacy policy.
1. Who We Are
Nirvana Circle Therapy Ltd. is the data controller.
Registered office:
C/O Able & Young Ltd, Airport House, Purley Way, Croydon, England, CR0 0XZ
Email: info@nirvanacircletherapy.com
2. What Information We Collect
We may collect:
Name
Email address
Phone number
Appointment details
Health and psychological information
Technical data (e.g., IP address)
3. How We Use Your Information
We use your data to:
Respond to enquiries
Provide clinical psychology services
Manage bookings and payments
Maintain clinical records
Meet legal and professional obligations
4. Legal Basis for Processing
We rely on:
Contract
Consent (for health data)
Legal obligation
Legitimate interests
5. Special Category Data
As a clinical service, we process health data.
We:
Collect only what is necessary
Store it securely
Require your explicit consent
6. Confidentiality
Your data is confidential.
Disclosure may occur only if:
Required by law
There is serious risk of harm
Required by professional obligations
7. Data Sharing
We do not sell your data.
We may share data with:
Secure systems/providers
Legal authorities (if required)
8. Data Security
We use:
Secure systems
Password protection
Restricted access
9. Data Retention
Client records: up to 7 years after last session
Enquiries: up to 12 months
10. Your Rights
You can:
Access your data
Request correction
Request deletion
Withdraw consent
Contact: info@nirvanacircletherapy.com
11. Complaints
You can complain to:
Information Commissioner’s Office (ICO)
https://ico.org.uk
12. Changes to This Policy
We may update this policy periodically.